Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Emergency contact information

Health & Fitness Information

• Basic health history relevant to training
• Injury history or limitations
• Fitness goals
• Body-composition results from InBody scans
• Heart-rate data from Myzone tracking

Payment Information

• Billing address
• Payment method details (processed securely through third-party providers)

Media Content

• Photos and videos taken during training sessions, events, or promotions

Form Information

• What you enter in our website forms, such as the free pass and 6-Week Challenge sign-ups

2. How We Use Your Information

We use your information to:

• Provide safe and effective coach-guided training
• Respond to pass and challenge requests, and communicate schedules and updates
• Process payments and manage memberships
• Track your progress, including body-composition and heart-rate data
• Improve our services and member experience
• Share content (only when permitted)

3. Sharing of Information

We do NOT sell or rent your personal information. We may share information with:

• Trusted third-party service providers (payment processors, customer-management and scheduling software, and fitness-tracking platforms such as InBody and Myzone)
• Coaches and staff for training and safety purposes
• Legal authorities if required by law

4. Media Release

By training with us, you acknowledge that photos and videos may be taken during sessions. These may be used for social media, website content, and marketing and promotional materials. If you prefer not to have your image used, you must notify us in writing.

5. Data Security

We take reasonable steps to protect your information, including secure digital storage systems, restricted access to sensitive data, and the use of trusted third-party platforms. However, no system is 100% secure, and we cannot guarantee absolute security outside of our own systems.

6. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from anyone under 18 without a parent or guardian’s consent. If you believe a minor has given us information, contact us and we will delete it.

7. Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your data (where applicable)
• Opt out of marketing communications at any time

To make a request, contact us using the information below.

8. Third-Party Services

Our website and systems may use third-party tools (such as scheduling platforms, payment processors and fitness-tracking apps). These services have their own privacy policies, and we encourage you to review them.

9. SMS/Text Messaging (CTIA Compliance)

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Strive 11 Fitness Arlington.

Types of Messages You May Receive

• Confirmations and reminders for your free pass or challenge sign-up
• Gym updates and schedule changes
• Promotions, offers, and wellness content (only if you opt in to marketing messages)

Message Frequency

Message frequency may vary based on your interaction with our services.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

Opt-In Consent

SMS consent is obtained through our sign-up forms, which ask separately for non-marketing and marketing messages, or through written agreement. Consent is not a condition of purchase.

Opt-Out Instructions

You may opt out at any time: reply STOP to any message. After opting out, you will no longer receive SMS communications unless you re-subscribe.

Help Instructions

For assistance, reply HELP or contact us directly using the information below.

Data Sharing for SMS

We do not sell, rent, or share your mobile number or SMS consent with third parties for their marketing purposes. SMS data is used solely for communication related to our services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact: